cacel your order

order cancellation

Consumers can cancel order during a period of 14 days. After receiving an unused, unaltered - and shipped back in the same state or form as they were delivered - product in original packaging we will refund the amount you have paid.

No order cancellation for

  • Items that have been activated - put in water - will not be refunded unless defective.
  • For health reasons we cannot accept merchandise that has been worn.
  • Special designed and already activated products.

For orders with below a merchandise value of 40 Euro, the customer has to pay the shipping costs for the return.


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