GENERAL BUSINESS CONDITIONS
Terms of Service
Our terms and conditions are binding with the sending of your order.
We only work according to our general terms and conditions, which you acknowledge with your order.
1.2 We reserve the right to make technical and design deviations from the information and images in catalogs or on our website.
1.3 We are not liable for printing errors or continued delivery of the goods. Obvious mistakes do not bind us.
The seller reimburses the consumer the purchase price within max. 30 working days after receipt and inspection of the defect-free and timely dispatched goods. The same method of payment that the consumer used for the payment is used for the repayment. The consumer bears the shipping costs to the consumer and the costs of the return after revocation; this also applies to the return shipping fee invoiced by DHL and DHL Express if the delivery is refused. The amount can also be offset against a new order.
2.3 The customer is liable for negligent or willful damage to the goods.
2.4 There is no right of cancellation and return for goods manufactured or processed according to customer specifications (e.g. articles with special printing, custom-made products). In the event of deterioration of the goods or traces of use, the impairment will be charged. You can avoid this if you do not use the goods before exercising the right of return and refrain from doing anything that could impair their value. As part of the right of withdrawal, you have the option to check and inspect ordered items - just as you would in a retail store. This right does not include the use of the delivered items.
2.5 In the case of products with a hygiene seal, the right of withdrawal expires when the seal is opened / damaged
2.6 We do not take back goods with visible signs of wear and already activated articles that make it impossible to resell the product. The labels must remain on the goods. The removal of the labels is considered to be in use and leads to the loss of the return rights. An inspection of the goods (inspection) is permitted, but not the commissioning or use (try it out).
3.2 Personal data that we have to save to process and execute your order will be treated confidentially and will not be passed on to third parties. You will receive a shipping confirmation via DHL and DHL Express at your email address. An objection to sales@arcticheat.eu is possible at any time (unless an objection has already been made).
4. Exchange
If an incorrect size is ordered, consumers can exchange the cooling vest; The prerequisite for this is that the cooling vest has not been activated (see points 2.3, 2.4 and 2.6). The consumer bears the cost of returning the cooling vest and the cost of re-delivering the correct size
Our terms and conditions are binding with the sending of your order.
We only work according to our general terms and conditions, which you acknowledge with your order.
1 offer
1.1 Our offer is always subject to change and non-binding.
1.2 We reserve the right to make technical and design deviations from the information and images in catalogs or on our website.
1.3 We are not liable for printing errors or continued delivery of the goods. Obvious mistakes do not bind us.
2. Right of withdrawal
2.1 Please read the following information about the cancellation of an order from our shop.
2.2 A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.2.1 Please read the following information about the cancellation of an order from our shop.
The seller reimburses the consumer the purchase price within max. 30 working days after receipt and inspection of the defect-free and timely dispatched goods. The same method of payment that the consumer used for the payment is used for the repayment. The consumer bears the shipping costs to the consumer and the costs of the return after revocation; this also applies to the return shipping fee invoiced by DHL and DHL Express if the delivery is refused. The amount can also be offset against a new order.
2.3 The customer is liable for negligent or willful damage to the goods.
2.4 There is no right of cancellation and return for goods manufactured or processed according to customer specifications (e.g. articles with special printing, custom-made products). In the event of deterioration of the goods or traces of use, the impairment will be charged. You can avoid this if you do not use the goods before exercising the right of return and refrain from doing anything that could impair their value. As part of the right of withdrawal, you have the option to check and inspect ordered items - just as you would in a retail store. This right does not include the use of the delivered items.
2.5 In the case of products with a hygiene seal, the right of withdrawal expires when the seal is opened / damaged
2.6 We do not take back goods with visible signs of wear and already activated articles that make it impossible to resell the product. The labels must remain on the goods. The removal of the labels is considered to be in use and leads to the loss of the return rights. An inspection of the goods (inspection) is permitted, but not the commissioning or use (try it out).
3. Order
3.1 Orders for goods are accepted verbally (by telephone) and in writing (fax, email, letter).
3.2 Personal data that we have to save to process and execute your order will be treated confidentially and will not be passed on to third parties. You will receive a shipping confirmation via DHL and DHL Express at your email address. An objection to sales@arcticheat.eu is possible at any time (unless an objection has already been made).
4. Exchange
If an incorrect size is ordered, consumers can exchange the cooling vest; The prerequisite for this is that the cooling vest has not been activated (see points 2.3, 2.4 and 2.6). The consumer bears the cost of returning the cooling vest and the cost of re-delivering the correct size
5. Prices
5.1 All prices include the VAT applicable at the time of the order.
5.2 All prices are ex warehouse Münster.
5.3 The price list valid at the time the order is accepted applies. Obvious spelling mistakes in our offers do not bind us. With the appearance of a new offer, all previous prices become invalid.
6. Payment
6. Payment
6.1 We deliver against prepayment, PayPal and cash on delivery (plus cash on delivery fee).
6.2 In the event of late payment, we charge interest at a rate of 5% above the current discount rate of the Deutsche Bundesbank.
7. Delivery
6.2 In the event of late payment, we charge interest at a rate of 5% above the current discount rate of the Deutsche Bundesbank.
7. Delivery
7.1 Subject to the immediate availability of the goods, we deliver as soon as possible by parcel service.
7.2 We are not liable for compliance with delivery dates.
7.3 The shipping costs are calculated automatically when the order is placed and displayed before the order is sent. If, for technical or logistical reasons, shipping is carried out in several stages, we will of course only charge the shipping cost contribution once. Obvious mistakes do not bind us.
In the event of delays in delivery due to force majeure or other events for which we are not responsible (including strikes, lockouts, fire, water damage, trade embargo, catastrophes), we can postpone delivery for the duration of the corresponding prevention.
8. Retention of title
7.2 We are not liable for compliance with delivery dates.
7.3 The shipping costs are calculated automatically when the order is placed and displayed before the order is sent. If, for technical or logistical reasons, shipping is carried out in several stages, we will of course only charge the shipping cost contribution once. Obvious mistakes do not bind us.
In the event of delays in delivery due to force majeure or other events for which we are not responsible (including strikes, lockouts, fire, water damage, trade embargo, catastrophes), we can postpone delivery for the duration of the corresponding prevention.
8. Retention of title
8.1 The goods remain our property until full payment has been made.
9. Warranty
9.1 The consumer is entitled to the statutory warranty rights.
9.2 Obvious defects in the goods are to be claimed immediately by the consumer.
9.3 For the rectification of defects, the provisions of the Civil Code apply, with the proviso that change or reduction can only be requested after the attempt to repair or replace the product has failed. In the event of defects in the delivered goods, we provide a guarantee of our choice through free repair or replacement.
9.4 We are not liable for defects resulting from incorrect handling or external influences.
10. Place of jurisdiction, place of performance
10.1 Place of jurisdiction and place of performance is Münster / North Rhine-Westphalia / Germany.
January 2014
9. Warranty
9.1 The consumer is entitled to the statutory warranty rights.
9.2 Obvious defects in the goods are to be claimed immediately by the consumer.
9.3 For the rectification of defects, the provisions of the Civil Code apply, with the proviso that change or reduction can only be requested after the attempt to repair or replace the product has failed. In the event of defects in the delivered goods, we provide a guarantee of our choice through free repair or replacement.
9.4 We are not liable for defects resulting from incorrect handling or external influences.
10. Place of jurisdiction, place of performance
10.1 Place of jurisdiction and place of performance is Münster / North Rhine-Westphalia / Germany.
January 2014
address
LAGUNA HEALTH Deutschland
Hammer Str. 81
48153 Munster
Hammer Str. 81
48153 Munster